eConsent | Delve Health

Comprehension

With multimedia guidance

Consent completion

Faster

Less back-and-forth

Oversight

Real-time

Versioning + audit trail

Consent that patients actually understand

Multimedia eConsent
Made for Humans.

Empower patients with clear, multimedia-guided consent they can understand. Built for global enrollment, hybrid trials, and real-time oversight—without adding burden to sites.

Video + visuals · Comprehension checks · eSignature · Full audit trail.

VID
Q&A
eSIGN
AUDIT

eConsent Flow

Explain → Confirm → Sign → Track

Patient watches short consent video and reviews key sections with visuals.
Comprehension checks confirm understanding and reduce re-consent risk.
eSignature captured with versioning and an audit-ready record for oversight.
Audit-ready Version control + time-stamped records

eConsent That Actually Improves Enrollment

Most eConsent platforms digitize PDFs. Delve rethinks consent entirely — using multimedia, comprehension checks, human support, and real-time site oversight to ensure every participant truly understands the study.

  • Multimedia consent with video, audio & illustrations
  • Comprehension questions to confirm understanding
  • Remote consenting with live coordinator support
  • Automated reminders for partial or incomplete consents
  • Global-ready: 120+ languages supported
eConsent overview

The Three Pillars of Human-Centered eConsent

Effective eConsent is more than a signature. It ensures comprehension, regulatory integrity, and real human support throughout the process.

Multimedia for Real Understanding

Replace dense legal text with video, visuals, and voice guidance so participants truly understand what they’re consenting to.

Regulatory-Ready Compliance

Full audit trails, version control, signature verification, and alignment with FDA, EMA, and ICH E6(R3) guidance.

Live Human Support

Concierge teams assist patients during consent—answering questions, resolving issues, and ensuring complete documentation.

Multimedia Consent for Global Trials

Video, audio, images, simplified text, chapter-style navigation. Designed for every literacy level and culture — not just for English-speaking populations.

  • Multiple languages & subtitles
  • Side-by-side long-form document + interactive media
  • Voiceover narration for low-literacy populations
  • Chapters that break down complex medical concepts
  • Configurable at the sponsor or site level
Multimedia eConsent

Comprehension, Documentation & Audit Trails

Consent only matters if patients understand it. Delve adds built-in comprehension checks and robust documentation.

  • Comprehension quizzes with pass/fail logic
  • Knowledge gaps flagged for site review
  • Version control with automatic re-consent workflows
  • Full timestamps, IP logs, signature certificates
  • Electronic + remote consenting with identity verification
eConsent audit trail

Concierge Support for the Consent Process

When a patient pauses, drops off, or fails a comprehension quiz, a Delve coordinator reaches out. This reduces delays and increases completion rates.

  • Live multilingual patient support
  • Assistance during remote consenting
  • Follow-ups for missing signatures
  • Device/app help for patients needing support
  • Sponsor visibility into bottlenecks

Explore Concierge-as-a-Service™ →

Human engagement for eConsent

Real-Time Oversight for Sponsors & Sites

Consent Tracker Dashboard

Live visibility into who started consent, who completed it, who needs follow-up.

Incomplete or Expired Consent Alerts

Automatic notifications when patients pause or fail to complete a section.

Role-Based Access

Sites, monitors, and sponsors see only what they need — nothing more.

Secure Cloud Storage

HIPAA, GDPR, 21 CFR Part 11-aligned consent storage with audit history.

98%

Consent completion rates

40%

Faster screening

120+

Languages supported

100%

Regulatory audit-ready

See How Modern eConsent Improves Enrollment.

Multimedia. Human Support. Real-Time Oversight. Everything you need to start patients on the right path.

Book an eConsent Demo